TERMS
*All titles are unplayed.
*Physical products are (generally) not restocked.
*ALL PHYSICAL ITEMS INCLUDE A DIGITAL DOWNLOAD (UNLESS STATED).
*AFTER CHECKOUT, DOWNLOADS WILL BE SENT TO EMAIL ADDRESS PROVIDED. IF YOU HAVEN'T RECEIVED, PLEASE CHECK YOUR SPAM FOLDER!
*Downloads are in CD quality WAV format and MP3
*Orders that include both ‘in stock’ and ‘pre-orders’ will be sent out on the pre-ordered item’s release date in one package, please contact us if this is not suitable.
*Refunds are not accepted. But, if there is a problem with the item, please message and we will do our best to resolve the issue.
SHIPPING
*Shipped from the British Isles
*We do our best to ship orders within 7 working days of receipt but sometimes it can take a little longer. You will be notified if this is the case.
*High quality ECO packaging is used to ensure your order is as safe as possible during transit.
*Standard shipping within the UK is via Royal Mail 1st class and worldwide via Royal Mail International Standard, which transfers to local services in the country specified at checkout. Tracked shipping is available as an option if you prefer, please choose in the drop down menu at checkout.
*We are not responsible for any delayed, lost, damaged or stolen packages once they have left our hands.
*We will do our best to help the item glide through customs, but if any import taxes are incurred, the buyer is responsible for paying these. If a parcel is returned due to unpaid import fees, the buyer is responsible for the cost of shipping.
Thank you for the support
LOVE