TERMS
*All titles are unplayed.
*Physical products are (generally) not restocked.
*ALL PHYSICAL ITEMS INCLUDE A DIGITAL DOWNLOAD (UNLESS STATED).
*AFTER CHECKOUT, DOWNLOADS WILL BE SENT TO EMAIL ADDRESS PROVIDED. IF YOU HAVEN'T RECEIVED, PLEASE CHECK YOUR SPAM FOLDER!
*Downloads are in CD quality WAV format and MP3
*Orders that include both ‘in stock’ and ‘pre-orders’ will be sent out on the pre-ordered item’s release date in one package, please contact us if this is not suitable.
*Refunds are not accepted. But, if there is a problem with the item, please message and we will do our best to resolve the issue.
SHIPPING
*Shipped from the British Isles
*We usually ship orders once a week, on occasion it can take longer.
*High quality ECO packaging is used to ensure your order is as safe as possible during transit.
*Standard shipping within the UK is via Royal Mail 1st class and worldwide via Royal Mail International
Standard/Tracked, which transfers to local services in the country specified at checkout. Tracked shipping is available as an option if you prefer, please choose in the drop down menu at checkout.
*We are not responsible for any delayed, lost, damaged or stolen packages once they have left our hands.
*We will do our best to help the item glide through customs, but if any import taxes are incurred, the buyer is responsible for paying these. If a parcel is returned due to unpaid import fees, the buyer is responsible for the cost of shipping.
Thank you for the support
LOVE